Cancellation And Refund Policy

Last Updated: October 26, 2023

1. Introduction

This Refund Policy outlines the terms and conditions for requesting refunds for services provided by Dev.Trinetra, a website dedicated to programming, software development, website development, web page design, and related study materials. Dev.Trinetra is operated by Trinetra Rathore.

2. Eligibility for Refunds

Refunds are applicable under the following conditions:

a. Unavailability of Services: If, for any reason, we are unable to provide the services you have purchased, a refund will be issued.

b. Duplicate Payment: In the event of duplicate payments made for the same service, the excess amount will be refunded.

c. Dissatisfaction: If you are dissatisfied with our services and can provide a valid reason for your dissatisfaction, you may request a refund. Your request will be evaluated on a case-by-case basis.

3. Refund Process

To request a refund, please follow these steps:

a. Contact Information

You can contact us using the following information:

b. Refund Request

When you contact us, please provide the following information in your refund request:

  • Your name and contact details.
  • The specific service for which you are requesting a refund.
  • The reason for your refund request, including any relevant details.

c. Evaluation

We will review your refund request and aim to respond within 7 business days. If your request is approved, we will initiate the refund process.

d. Refund Method

Refunds will be issued using the same payment method you used to make the initial payment. Please allow up to 10 business days for the refund to be processed.

4. No Refund Conditions

Refunds will not be issued in the following circumstances:

a. Service Completion: If you have used our services and they have been completed as per the agreed-upon terms, a refund will not be provided.

b. Change of Mind: We do not provide refunds for services due to a change of mind.

5. Changes to this Policy

Dev.Trinetra reserves the right to update or modify this Refund Policy at any time. Please check this page periodically for any changes. Your continued use of our services after any modifications to this policy will constitute your acceptance of those changes.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at the provided email address or phone number.

By using our services, you agree to comply with this Refund Policy. If you do not agree with this policy, please do not use our services.

This Refund Policy is effective as of the last updated date mentioned at the beginning of the document.

Thank you for using Dev.Trinetra.